Technical Support

Al Ahad Al Noor Technical Services

At Al Ahad Al Noor Technical Services, we are committed to providing fast, reliable, and expert technical support for all our services and installed systems. Whether you’re facing an urgent issue or need routine maintenance, our support team is ready to help.

Support Hotline

Have an urgent issue? Contact our support team directly:

Phone: +971 52 785 2141
Email: sales@ahadalnoortechnical.com
Address: Electra streat – Al Danah – Zone 1 – Abu Dhabi – United Arab Emirates

Services We Support

Our technical team offers support for the following systems:

CCTV Installation & Configuration
Troubleshooting camera feeds, DVR/NVR setup, mobile app access, and remote viewing issues.
Video & Audio Intercom Systems
Installation support, system diagnostics, audio/video clarity, and connectivity problems.
POS (Point of Sale) Systems
Software configuration, hardware setup (printers, cash drawers, scanners), and troubleshooting.
WiFi Network Setup
Signal issues, router configuration, access point placement, and performance optimization.
WiFi Cameras
Installation assistance, live feed setup, remote access, and firmware updates.
Time & Attendance Systems
Device configuration, user management, log reports, and software syncing.

On-Site & Remote Support

We offer both remote support (via phone or remote access tools) and on-site assistance for more complex issues.

Remote Support: Quick fixes, software updates, and diagnostics
On-Site Support: Hardware troubleshooting, cabling, device installation, and replacements

Support Request Form

Need help? Fill out our support request form and our team will contact you as soon as possible:

Service & Maintenance Contracts

For peace of mind, we offer annual maintenance contracts (AMC) and service-level agreements (SLA) for our corporate and commercial clients. Benefits include:

Priority support
Regular system health checks
Discounted service rates
Scheduled updates and system optimization

Frequently Asked Questions (FAQs)

Q: How soon can I get support?
A: Most support requests are addressed within 24 hours. Emergency issues are prioritized.

Q: Do you support third-party systems?
A: We primarily support systems installed by us. Support for third-party setups is available upon review.

Q: Can you provide remote support?
A: Yes, we offer remote access support for most software-based systems like POS, Time Attendance, and IP cameras.

Need Help Now?

Don’t wait—reach out to our support team and get your systems running smoothly again.

sales@ahadalnoortechnical.com
+971 52 785 2141

Technical Support